Conversation
How to Use a Remembered Detail in a Greeting
Use a remembered detail in a greeting to show you paid attention, without making someone feel obliged to give an…
All the articles
All articles
Browse ideas for opening conversations, sharing time, finding a place in a group and keeping connections alive through busy days.
Shared Time
A Walk, a Call or a Table: Match the Plan to the Time You Have
Choose a walk, a call or a meal by the time and attention you can offer, so making plans feels easier and the time…
Keeping in Touch
Before the Group Chat: How People Kept in Touch at a Distance
Before the group chat, letters, calling cards and relay messages connected people at a distance. Learn what each form…
First Steps
The Instant Reply Myth: What a Message Cannot Tell You
The instant reply myth turns message timing into a verdict. Learn how to read delays sensibly, follow up when needed…
Belonging
A First Lunch with New Colleagues, Without a Script
First lunch with new colleagues is easier to plan when you match the venue, timing and group size to workday…
What we believe
Connection grows through attention
It need not begin with a grand gesture. A remembered detail, a clear invitation or a little room to talk can change the feel of an ordinary day.